A 99.9% Server Uptime
The primary benefit of developing your very own website hosting system is that you don’t need to worry about compatibility – you configure a particular set of software applications in such a way so as to work with a specific set of hardware elements. The final result is something much more stable and reliable, since there are less potential risks of failure. We’ve set up our cloud hosting system using tried and trusted hardware parts along with a seriously tweaked version of SELinux in order to set up an exceptionally safe home for your web sites.
That’s the reason why, with each of our Linux website hosting packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware elements manufactured by Juniper. Additionally, on each router, we have configured a firewall with a sophisticated set of rules to help sift out all dubious requests.
As a result, in all our datacenter facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
While we have done everything to curtail all possible risks with our cloud hosting packages and despite the fact that our company offers topflight support, there are times when the client is simply not pleased with what we are offering. Or he has to migrate to a more powerful hosting solution, like a virtual private server or a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not satisfied, you will get a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a response, you know how irritating this can be, especially if your website is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here for you and they will respond to you within 1 hour. And the best thing is that their average support ticket response time is below twenty minutes!